Product Support
Before reaching out to our Product Support team, we recommend visiting our FAQ page to see if it addresses your inquiry.
For PRODUCT SUPPORT ISSUES, please complete the form below to contact our Product Support team. The form submission will automatically create a ticket regarding your product-related or technical issue. For general inquiries and non-product support, please contact Customer Service.
To view TacSol’s return authorization fee schedule, please click here.
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8:00 am – 4:00 pm Mountain Standard Time (Monday – Thursday)
8:00 am – 12:00 pm Mountain Standard Time (Friday)
Responses provided within 48 hours of initial ticket submission.
Requests submitted Friday after 12:00 pm – Sunday will be addressed the following Monday.
Closed on all major holidays.
Product Support is happily available to in-person service, provided prior contact and an appointment has been made.
