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Hours of Operation:
Monday - Friday 8am - 4pm MST
Tactical Solutions Policies:
Return Policy: Tactical Solutions will accept a return on any item that has not been used or opened within 30 days of purchase only if:
- The item has not been used or altered in any way.
- The item has the original packaging
- The invoice is included with return.
If the item is returned after 30 days a restocking fee of 10% of the total being refunded will apply. Though we will refund you as soon as we receive the item(s) back, this could take up to 7 business days to post on your bank account. We are not responsible for refunding any shipping costs.
Credit Card Policy: If a customer's credit card is declined or has an expired lisence at time of shipping/invoicing, Tactical Solutions will contact the customer (via phone or email) to inform them of the situation. At the point of contact, the customer will have 1 business day to get back to Tactical Solutions with updated information. If the customer does not get back to Tactical Solutions within 1 business da the customer's order will be cancelled.
Expired FFL/SOT Lisence Policy: If a customer has an expired lisence at time of shipping/invoicing, Tactical Solutions will contact the customer (via phone or email) to inform them of the situation. At the point of contact, the customer will have 5 business days to get back to Tactical Solutions with updated information. If the customer does not get back to Tactical Solutions within 5 business days the customer's items/order will be cancelled.
Internet Sale Policy: Tactical Solutions' Internet Sales are for purchases on the internet only, no other offers/discounts will apply.
Order Policy: At Tactical Solutions we allow items to be placed on order even if the item is backordered. If the item is out of stock, the date in which the items usually ship is displayed below the item. IE: "Item usually ships within ___ days."
Internet Order Policy: Internet orders may show up as "Pending" on your bank statement even if the item is out of stock. If your item is out of stock and it says "Pending" on your bank statement, please note that this is normal. This just means that we are getting approval to transfer funds. NOTE: We do NOT charge your credit card until your item(s) ship. Please allow items that are in stock 1-2 business days to process.
General Questions
Pac-Lite Questions
Anodizing and Other Coating Questions
General Questions
We test fire every "Pac-Lite" that we ship with bulk ammo we purchase just like you. However, it must be recognized that many bulk ammunitions often times have inconsistencies that may result in function problems. Some examples of this inconsistency are the thickness of the case rim, bullet deformities, and duds. A different lot number of the same bulk ammo may function completely differently. Back to Top
What is the expected shipping time after my order is processed?
In stock items normally ship within 3 to 5 business days and you will be notified with any applicable tracking information once the package is ready to ship. Back to Top
Can I purchase just a bolt and grip frame from anyone?
We do not know of a way to purchase only a grip frame, bolt, and mainspring housing. We do know that these products are popular on the used market check with your FFL dealer on this possibility. Back to Top
How do I clean my barrel?
Clean from the breech end normal cleaning practices. Back to Top
Are there any cleaning products you recommend NOT using?
Yes, DO NOT USE Sweets 7.62 Bore cleaner (copper fowling remover) or other abrasive copper removers. Back to Top
Do you recommend any specific ammunition?
Yes, we recommend using CCI Ammo (Mini-Mags). Back to Top
Is there any ammunition you recommend NOT using?
Yes, we do not recommend using CCI Stingers ammo, or any other ultra-high velocity ammo. Back to Top
Pac-Lite Questions
Why do I have to purchase the Pac-Lite barrel from an FFL dealer?
Ruger serializes the upper portion of the .22/45, Mark II and Mark III. Therefore, each of our units, which replace the Ruger uppers, is serialized, considered a firearm, and handled as such. Back to Top
How accurate are the Pac-Lite barrels?
We consistently receive emails, targets, and letters from individuals who are very pleased and surprised by their accuracy. These reported groups average between 1/4 and ½ groups at 25 yards. Back to Top
How is the barrel constructed?
The barrel is machined out of solid aluminum bar, and is lined with a Chrome-moly steel liner. Back to Top
How durable are these units, i.e., how long will my barrel last?
The liner is chrome-moly, and has a standard barrel life. The receiver barrel is aluminum, and its life will depend on individual habits of care and usage. Like every gun they will eventually wear-out. We have had these barrels in several ranges for over a year, shooting 300-600 rounds per week. These barrels are as stable and well-functioning as ever. Back to Top
Is any special care required for this barrel?
Nothing special, just normal care, cleaning, and maintenance. Back to Top
Anodizing and Other Coating Questions
What is anodizing?
Anodizing, or anodising, is an electrolytic passivation process used to increase the thickness and density of the natural oxide layer on the surface of metal parts. This process is of no use on carbon steel because rust puffs up and flakes off, constantly exposing new metal to corrosion. But on many other metals, anodizing increases corrosion resistance and wear resistance, and provides better adhesion for paint primers and glues than bare metal. Anodic films can also be used for a number of cosmetic effects, either with thick porous coatings that can absorb dyes or with thin transparent coatings that add interference effects to reflected light. Anodization changes the microscopic texture of the surface and can change the crystal structure of the metal near the surface. Back to Top
Will the anodizing fade?
Anodizing can fade under extremely prolonged and continual exposure to sunlight. Back to Top
How durable is anodizing?
We use a type 2/class 2 anodizing that is known for being quite durable. For instance, blued metal, if consistently rubbed with the same friction and pressure as an anodized metal, would show signs of wear and fading before the anodized unit. Back to Top
Will the anodizing chip?
No, but it will scratch. The finish we have chosen is a durable anodizing (type 2/class 2), but is not to be mistaken as being indestructible. Back to Top
Will the anodizing dent?
No, but the base aluminum can (just like any metal) Back to Top
How do I care for the anodized finish?
Hot water, clean rag, and then pledge. Back to Top
Can I get my Pac-Lite engraved before it is anodized?
When the Pac-Lites are sent to the anodize they are in an unfinished state and are not considered a firearm. Once we engrave the serial number on the Pac-Lite it is considered a firearm and we are unable to send it off to be anodized. Our anodizer does not have a FFL and can not receive a serialized firearm. Back to Top Back to Top
My Question is Not Here.
While we strive to keep this FAQ up to date, we invite you to contact us via email or by phone at (208)333-9901 and we will be more than happy to answer your questions. Back to Top
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